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If your question was not answered on our Unemployment Insurance page or our Find a Job pages. Send a message to your nearest VEC Office. VEC Central Office. 1-866-832-2363. Mailing Address. P.O. Box 26441. Richmond, VA 23261-6441. For TTY* Callers: Virginia Relay, Call 711 or 800-828-1140.It’s available 24/7 every day of the year. If something doesn’t feel right or proper, then speak up – we’re listening. SpeakUp, We're Listening. Current or future associates, clients, and customers, please complete the form to contact us regarding questions. To receive unemployment insurance benefits, you need to file a claim with the unemployment insurance program in the state where you worked. Depending on the state, claims may be filed in person, by telephone, or online. You should contact your state's unemployment insurance program as soon as possible after becoming unemployed.